Cancellation Policy

Last Updated: 1 Aug, 2025

Thank you for choosing skiesdestination.com for your travel bookings and related services.

Overview

We understand that travel plans can change unexpectedly. This Cancellation Policy outlines the terms and conditions that apply when cancelling bookings made through our platform. These terms follow the rules of our service partners, including airlines, hotels, car rental providers, and tour operators.

Please read these guidelines carefully prior to booking to avoid unexpected charges or complications.

Your Right to Cancel

You may cancel your booking within 24 hours of confirmation for a full refund, provided that the cancellation request is submitted at least 7 days before the scheduled departure or check-in date.

To request a cancellation, contact us at:

Email: info@skiesdestination.com

Phone: +1 (877) 404-0298

Refund Processing

Once your cancellation request is reviewed and approved, refunds will be issued to the original payment method within 14 days. We do not charge any refund processing fees.

1. General Terms

• All cancellation requests must be submitted in writing via email or through our official communication channels.
• Cancellation charges may vary depending on:
  • The type of service (flight, hotel, tour, etc.)
  • Policies of the respective service provider
  • The timing of your cancellation request

2. Airline Tickets

• Most air tickets are non-refundable and non-transferable.
• Changes may be allowed by airlines but may involve additional fees or fare differences.
• No refunds are provided for:
  • No-shows
  • Partially used tickets

3. Hotel Bookings

• Cancellation terms differ based on hotel policies, room type, and rate category.
• Flexible rate plans may allow free cancellation within 24–72 hours of check-in.
• Special or promotional rates are typically non-refundable.

4. Tours & Activities

• Cancellations made 30 days or more before the scheduled activity may qualify for full or partial refunds.
• Cancellations within 15 days of the activity date are usually non-refundable.
• No refunds are issued for no-shows.

5. Exceptional Circumstances

Refunds may be considered under exceptional conditions, including:

• Medical emergencies (documentation required)
• Bereavement (official proof required)

All such requests are subject to approval by the respective service provider and are not guaranteed.

6. Cancellation & Refund Process

(A) Notification

Notify us as early as possible to minimize potential cancellation fees.

(B) Cancellation Fees

• Fees depend on the service type, provider rules, and timing of the request.

(C) Refund Eligibility

• Eligibility varies based on provider policies and the payment method used.

(D) Payment Method Impact

• Refund timelines may differ according to your bank, card issuer, or payment service.

(E) Required Documentation

• We may request:
  • Proof of payment
  • Government-issued ID
  • Booking reference details

(F) Communication Channels

Submitting requests through official channels ensures faster processing.

(G) Escalation

If a refund is denied, you may escalate the matter directly with the service provider.

(H) Refund Tracking

Some partners provide tools to track your refund status.

(I) Partial Refunds

Partial refunds may apply for unused portions of a service.

(J) Non-Refundable Fees

Certain service charges or provider fees are non-refundable.

(K) Special Waivers

In exceptional situations, providers may waive cancellation fees at their discretion.

(L) Refund Denial Reasons

• Missing deadlines
• Incomplete documentation
• Failure to meet provider-specific conditions

(M) Delays

Refund processing may be delayed due to high request volumes, verification requirements, or technical issues.

7. Airline-Specific Rules

• Airline policies differ based on:
  • Fare category
  • Travel destination
  • Class of service
  • Special promotional fares

8. Policy Updates

skiesdestination.com reserves the right to revise or update this policy at any time without prior notice. Please review it periodically for changes.

9. Need Assistance?

Our support team is available 24/7 to help with cancellations, refund queries, or policy clarifications.

Email: info@skiesdestination.com

Phone: +1 (877) 404-0298